Return & Refund Policy

Last Update: 30-Dec-2023

1. Refund Policy:

1.1 Subscription Plans:

We understand that circumstances may arise that require the cancellation of your subscription plan with CarrySmart.in. In such cases, we offer a refund based on the following criteria:

1.2 Criteria for Refund:

Refund requests must be made within 7 days of the initial subscription purchase. The subscription must not have been used or partially consumed. Refunds will be processed within 14 days of receiving a valid refund request.

1.3 How to Request a Refund:

To request a refund, please contact our customer support at the following email address: support@carrysmart.in. In your email, provide your full name (Sachin Kumar), the email address associated with your account, and a brief explanation of the reason for the refund.

2. Return Policy:

2.1 Physical Products:

If you have purchased any physical products from CarrySmart.in, please note the following return policy:

2.2 Criteria for Return:

Products must be returned within 15 days of the delivery date. Products must be unused, in their original packaging, and in the same condition as received.

2.3 How to Request a Return:

To request a return for a physical product, please contact our customer support at support@carrysmart.in. Include your full name (Sachin Kumar), the email address associated with your account, the order number, and a description of the item you wish to return.

3. Contact Information:

3.1 Customer Support:

For any inquiries regarding refunds or returns, please contact our customer support at support@carrysmart.in.

3.2 Address:

G/F, H.NO. K-I-18-A-180, SANGAM VIHAR, NEW DELHI, South Delhi, Delhi, 110062

Note:

CarrySmart.in reserves the right to modify or amend this policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically for any changes.
Thank you for choosing CarrySmart.in. We appreciate your business and strive to provide excellent service.