Privacy Poloicy

Privacy Policy

At [Carry India], we are committed to protecting the privacy and confidentiality of our customers. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide to us when using our purified water services. By using our services, you consent to the terms of this Privacy Policy.

Information We Collect

• Personal Information: When you use our purified water services, we may collect personal information such as your name, contact details (including address, email address, and phone number), and payment information. We only collect information that is necessary to provide our services to you and to fulfill our contractual obligations.
• Usage Data: We may also collect non-personal information related to your use of our services. This includes information such as the type of water purification system you are using, frequency of usage, and any preferences or settings you may have selected.

How We Use Your Information

• Service Delivery : We use your personal information to provide you with the purified water services you have requested. This includes processing your orders, delivering water purifiers, and maintaining and servicing the equipment as needed.
• Communication: We may use your contact information to communicate with you regarding your orders, service updates, and any other relevant information related to our purified water services. We may also send you promotional materials or newsletters, but you can opt-out of receiving such communications at any time.
• Improving Our Services: We may analyze usage data and feedback to improve our services, enhance user experience, and develop new features and offerings. This data is anonymized and used for statistical purposes.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes. We may also disclose your information to government authorities or law enforcement agencies if required by law.

Data Security

We have implemented industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security procedures to ensure your information is handled securely.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties who assist us in delivering our services, such as payment processors, shipping companies, or service providers. These third parties are obligated to maintain the confidentiality and security of your information.

Your Rights

You have the right to access, update, correct, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided at the end of this document.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on our website, and we encourage you to review the Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

• Company name: Carry India
• Address: G/F, H.NO. K-I-18-A-180, SANGAM VIHAR, NEW DELHI,South Delhi, Delhi, 110062
• Email id: support@carrysmart.in
• Phone no: +91 9818258335

We will promptly address your inquiries and strive to resolve any issues in a timely manner.

Last updated: 6-12-2023